Complaints and Emergencies

Complaints

Each of the six DEP Regional Offices has program staff capable of responding to water quality complaints.

To report a complaint to one of the regional offices covering the area where you live, complete the electronic Environmental Complaint Form, which will be automatically forwarded to the regional office covering the area where you live. You may also call the regional office.

Complaints of pollution after normal business hours (8:00am – 5:00pm), weekends, and holidays should be reported through the DEP’s Emergency Response Program in the region where the pollution is occurring (see below).

Emergencies

The DEP’s Emergency Response Program is committed to having management personnel available around the clock in each of the regional offices and in Central Office. The program also has emergency response team members available to respond on-site whenever there is an immediate threat to the public health, safety, or the environment.

The Emergency Response Program is fully prepared to respond to environmental emergencies, especially those occurring after normal business hours, on weekends, and on holidays.

A list of the regional Emergency Response Program phone numbers and other valuable information for reporting an environmental emergency can be found on DEP's Report an Incident website.